SMS Program Information
Program Overview
Johns Funaral Home offers an SMS messaging program to keep our customers informed and connected. By opting in, you may receive text messages related to our services.
Types of Messages
Non-Marketing Messages
These include appointment reminders, service logistics updates, legal documentation notifications, and essential coordination regarding scheduled funeral arrangements. These messages are service-related and help us keep you informed about important updates.
Promotional Messages
With your separate consent, you may also receive promotional messages including updates on memorial planning resources, community grief support events, and seasonal commemorative service notifications. Promotional messages are optional and require separate opt-in consent.
Message Frequency
Message frequency varies based on your interactions with Johns Funaral Home. You may receive up to 4 messages per month. Message and data rates may apply depending on your mobile carrier and plan.
How to Opt In
You can opt in to receive text messages by completing the sign-up form on our website and checking the appropriate consent checkboxes. Each message category (non-marketing and promotional) has its own separate checkbox, giving you full control over which types of messages you receive.
How to Opt Out
You can opt out of receiving text messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly at care@johnshome.certifiedbiznetwork.com
- Calling us at +1 (561) 454-1235
After opting out, you will receive a final confirmation message and will no longer receive text messages from us unless you opt in again.
Help
For assistance with our SMS program, you can:
- Reply HELP to any text message for immediate assistance
- Email us at care@johnshome.certifiedbiznetwork.com
- Call us at +1 (561) 454-1235
Privacy
We respect your privacy. Your phone number and opt-in consent information will not be shared with third parties for their marketing purposes. For complete details, please review our Privacy Policy.
Supported Carriers
Our SMS program is supported by all major US mobile carriers. However, Johns Funaral Home is not responsible for delayed or undelivered messages due to carrier issues.